Your family’s trust matters to us — and protecting your information is part of the care we provide.
At KidMed, protecting your family’s privacy is extremely important to us. We are committed to safeguarding the personal information of both our patients and visitors to our website.
When someone visits our website, our server may collect limited technical information to help us understand how the site is being used and how we can improve it for our visitors.
This information may include:
• how long you spend on the site
• the pages you visit
• your browser and operating system type
• your internet service provider
This data helps us improve the experience of our website and the information we provide.
Information collected from the Patient Portal and/or the Healow App is wholly excluded from any data collected from the website. Rest easy knowing that your child’s medical data is only accessible by your caregivers.
Patient portal and medical information
Information collected through the Patient Portal or the Healow app is completely separate from any website data.
Your child’s medical information is protected and is only accessible to you and your healthcare providers through secure systems.
Protecting the privacy of your child’s medical information is a responsibility we take very seriously.
Notice of privacy practices
Our full Notice of Privacy Practices is available below and explains how medical information about your child may be used and disclosed, as well as how you can access that information.
Text messages from KidMed
From time to time, KidMed may send you a text message to help keep you informed about your child’s care.
These messages may include:
• appointment reminders
• prescription refill notifications
• referral updates
• lab notifications
• billing notices
• scheduling changes or office updates
KidMed does not share your phone number or SMS consent with third parties or affiliates for marketing purposes.
By opting into SMS messages through our website or other forms, you agree to receive text messages from KidMed related to your child’s care.
Message frequency may vary. Message and data rates may apply.
You may reply STOP to any message to opt out at any time.
Reply HELP for assistance.
For more information, please see our full privacy policy.
Emails from KidMed
KidMed may also send occasional emails related to your child’s care or your account.
These emails may include:
• appointment reminders
• account notices
• office closures or schedule changes
• important updates for families
As with text messages, KidMed will never sell, share, or distribute your email information to third parties or affiliates for marketing purposes.
Stock photography notice
Some images used on this website are stock photography models and are not actual patients of KidMed.
These images are used for illustrative purposes only to represent families and children receiving care. The individuals shown are not affiliated with KidMed and do not personally endorse our services.